Contacts
Find out how to contact the casino support team or reach the editorial team for feedback, corrections, or review-related questions, with replies provided within 24 hours on business days.
How to Reach Us
If you would like to get in touch with the our team, the fastest way is by email. We handle all enquiries related to statistics accuracy, partnership proposals, and general feedback through a single inbox. Most messages receive a reply within 24 hours on business days, with average response time across 2025 sitting at 11 hours.
For any questions about our published data, RTP figures, or bonus round statistics, write to us at [email protected]. Please include the URL of the page your message relates to so we can locate the content faster and provide a precise answer within our standard 24-hour window.
Our editorial team reviews every incoming message manually. If your enquiry involves a factual correction, we verify the data against at least 2 independent sources before updating the page. Corrections are typically published within 48 hours after confirmation, and we send you a confirmation email once the change goes live.
Partnership Enquiries
Please include your company name, website URL, and a brief description of the proposed collaboration. We evaluate each proposal individually and only work with licensed casino operators holding valid permits from MGA, UKGC, or other recognised regulators.
We do not accept partnerships with unlicensed platforms under any circumstances. Editorial decisions remain fully independent of commercial relationships, and we never accept payment to alter published statistics or RTP figures. Each partnership proposal receives a response within 5 business days, with detailed terms shared at the next stage of discussion.
Responsible Gambling Support
We do not operate a casino, process payments, or manage player accounts. If you have a dispute with an online casino listed on our site, we recommend contacting that operator’s support team directly or filing a complaint with the relevant licensing authority. While we cannot intervene in disputes between players and casinos, we do track complaint patterns and factor them into our editorial reviews every 90 days.
Press and Office
We typically respond to interview requests and quote enquiries within 3 business days. Our office is located in the United Kingdom, with all postal correspondence handled through our registered business address sent on request.